Following her Ph.D. in Business Administration (Operations Management) at the David Eccles School of Business, University of Utah, Dr. Sundar was a faculty member at the Driehaus College of Business, DePaul University, Chicago. She also serves as an Academic Scholar at the Cornell Institute for Healthy Futures, Cornell University, Ithaca, New York. Her research interests lie in the area of Service Operations, particularly the area of Healthcare Operations. She has worked with leading healthcare organizations in Utah researching the effects of implementing operations and supply chain principles in the healthcare arena. She has looked at the application of process standardization to the management of complex and deadly medical illnesses. During these analyses, she has tracked the processes of care starting within the emergency departments and going through highly specialized intensive care settings. Dr. Sundar also has worked on understanding disaster preparedness and its impact on adverse outcomes following mass events such as H1N1 flu pandemics. She also has worked on a number of clinical research projects within the Departments of Ophthalmology and Internal Medicine.
As the Director of the Operations & Supply Chain Program, she oversees several Capstone projects with top U.S. companies that have operations within Utah. Some of these student projects have resulted in significant operational impact saving over $1 million dollars for the involved companies.
Dr. Sundar has taught courses in Data Analysis & Decision Making, Business Statistics, Quality Management, Operations and Supply Chain both at the undergraduate and graduate levels. She received the Quality Matters Star Award for DePaul Online Teaching (2016) and was recognized by the University of Utah LDS Student Association for Excellence in Education (2017). Dr. Sundar is a two-time recipient of the Outstanding Professor Award given by the Beta Epsilon Chapter of the Sigma Chi Fraternity at the University of Utah in 2019. She was recently awarded the prestigious Brady Faculty Superior Teaching Award at the David Eccles School of Business in 2020.