Global Head of Resilience, Maersk
Zera Zheng leads Maersk’s Business Resilience Consulting globally, supporting companies in strengthening their supply chains to better navigate uncertainty and disruption. With a background in political economy and professional certifications including AMBCI and CSCP, she brings both analytical depth and practical experience to resilience strategy and implementation.
Her work has contributed to shaping industry thinking, including co-developing Maersk’s Supply Chain Resilience Model and supporting customers across sectors in building more robust and agile operations. In recognition of her efforts, Zera received the Business Continuity Institute Award in 2020.
She has also contributed to global dialogue through roles such as expert reviewer for the UNCTAD Port Resilience Guidebook, and as a published author in the World Economic Forum blog and UNCTAD newsletter. Zera regularly shares insights at international forums and podcasts, including at the UNCTAD Global Supply Chain Forum 2024, where she advocates for collaboration and transparency in resilience efforts.
With a focus on practical solutions and cross-functional partnerships, Zera continues to support organizations in turning disruption into a catalyst for long-term resilience.
- The Hague, the Netherlands