Michelle Zhang

Sr. Supply Chain Solutions Manager, AI | Niagara Bottling

Michelle Zhang is the Senior Supply Chain Solutions Manager, AI at Niagara Bottling, where she leads the Dimitri AI initiative — a transformative program advancing the company’s intelligent automation journey. Through her leadership, Dimitri has become a critical enabler of operational efficiency and digital innovation, delivering impactful solutions across multiple functions.

With over a decade of experience in supply chain management, project management, consulting, and continuous improvement, Michelle is a certified Lean Six Sigma practitioner known for her strategic thinking and hands-on execution. Her work spans cross-functional AI model development, change management, and the deployment of advanced digital tools that support continuous optimization.

Michelle plays a pivotal role in shaping Niagara’s AI product roadmap, including the Dimitri Virtual Agent, Search & Chat, and Insights platforms, while fostering collaboration across teams to scale automation efforts and drive meaningful business outcomes.